Agency AdministrationAvailable

Run the business behind your security operation.

Bring your company records, employees, clients, administrative responsibilities, and essential business information together.

Illustrative interface with example data. Product screenshots coming soon.

Most agencies keep the business side in pieces: an employee binder, a client spreadsheet, contracts in email, license expirations on a whiteboard. Agency Administration gives those records one structure, so the office stops rebuilding the same answer every time someone asks.

Who uses it

Agency ownersOffice and HR administratorsOperations directorsBilling and finance staffBranch administrators
The problem

What it is built to fix

Records live in too many places

Employee details, client contacts and contract terms are spread across files, inboxes and personal phones. Finding one answer takes three people.

Credential lapses surface too late

A guard card or certification expires and nobody notices until a client or regulator asks. The fix is a scramble instead of a reminder.

Billing depends on memory

Bill rates, site terms and invoice timing sit in someone’s head. When that person is out, invoices slip and cash flow follows.

Capabilities

What Agency Administration covers

Each capability is labeled with its current status, so you know what exists today and what is coming.

Availableverified in productionIn developmentbeing built nowPlannedon the roadmap

Company and account setup

Available

Define your agency, its branches and the operational accounts each administrator can see.

Employee records

Available

One profile per employee with contact details, employment status, assignments and documents.

Client and property management

Available

Keep each client account, its properties and its points of contact organized together.

Credential tracking

Available

Record licenses and certifications with expiration dates so renewals are visible before they lapse.

Contracts

Available

Store contract terms, service scope and bill rates against the client and sites they cover.

HR documentation

Available

Keep onboarding paperwork and acknowledgments attached to the employee record.

Invoicing and finance

Available

Prepare invoices from approved hours and contract rates, and track what has been billed and collected.

Administrative access controls

Available

Grant administrators access by role and by account, so people see the records their job requires.

Example workflow

Onboarding a new officer

One record, started once, used everywhere the officer appears afterward.

1HR administrator

Create the employee record

Enter contact details, hire date and employment status, and attach onboarding documents.

2HR administrator

Record credentials

Add the officer’s license and certifications with issue and expiration dates.

3Operations

Make the officer schedulable

The same record becomes available in Security Operations for site assignments.

4Owner or director

Watch what is expiring

Upcoming credential expirations appear for review well ahead of the date.

On mobile

Available
ORVATRIX Field

Officers can view their own credential details and expiration dates in ORVATRIX Field.

ORVATRIX Command

Owners and administrators can look up employees and client accounts away from the office in ORVATRIX Command.

Questions

Agency Administration FAQ

Straight answers about what it does and where its limits are.

Is Agency Administration a full payroll system?

No. It is designed to organize the records and approved hours that payroll depends on. Payroll processing itself is handled by your payroll provider. Integration options will be published as they are confirmed.

Can different administrators see different branches?

Access is designed to be scoped by role and by operational account, so a branch administrator works within their branch while owners see the whole agency.

Does it tell me which licenses my state requires?

No. ORVATRIX helps you record and track the credentials your agency requires. Licensing requirements vary by state and service type, so confirm them with your regulator or a qualified attorney.

What is the difference between an agency account and a client account?

Your agency account is your company in ORVATRIX. Client accounts are the businesses and properties you provide services to. They are kept separate so client information never mixes with agency administration.

See Agency Administration with your own operation in mind.

Bring a real site, a real schedule or a real report. We will show you how ORVATRIX would handle it and be clear about what is available now.

Free plan: 1 agency account and up to 5 client accounts.